BigCommerce for Hemp & CBD brings together industry-leading ecommerce tools and services that will make life easier for hemp and hemp-derived CBD commerce. The platform addresses one of the major pain points for CBD businesses: merchant services and shipping.
“As a pioneer in the hemp and CBD industry, CBD For Life has faced tremendous challenges establishing a consistent ecommerce presence. Vendors didn’t have clear policies. There were unfair rules enforced on our businesses, including unwarranted contract terminations with no notice from service providers,” said Julie Winter, Vice President at CBD For Life, a division of iAnthus. “BigCommerce is providing a much needed service that gives us a reliable way to sell our products online and offer our customers a delightful shopping experience.”
In addition to providing a secure and hosted online storefront, BigCommerce for Hemp & CBD supports merchants driving the emerging $20 billion CBD industry by connecting them with trusted, US-based merchant service providers and payment gateways for both digital and brick-and-mortar retail, as well as shipping and fulfillment solutions through BigCommerce Shipping.
BigCommerce for Hemp & CBD addresses the pain points current Hemp and CBD brands experience:
- Hemp-friendly merchant services – Choose between multiple US-based providers of merchant services without incurring additional penalties, fees, or account reserves
- Online & offline payment processing – Optimize customers’ checkout experience no matter where they shop with out-of-the-box PCI compliance
- BigCommerce Shipping – Simplify shipping and fulfillment operations and increase margins with BigCommerce’s pre-negotiated rates with hemp-friendly carriers
“Despite the 2018 Farm Bill legalizing the sale of hemp products, tens of thousands of hemp and hemp-derived CBD merchants are still subject to unfair and anti-competitive tactics across the ecommerce ecosystem. This includes high transactional fees from payment providers, outdated shipping regulations, and in some cases, getting completely shut down by their ecommerce platform,” said Meghan Stabler, Vice President of Global Product Marketing at BigCommerce. “BigCommerce for Hemp & CBD is not only giving merchants selling these legal products access to a full-featured ecommerce platform that grows alongside them, but we also back them up with incredible customer service and self-support resources.”
Photo: Kym MacKinnon via Unsplash